Business Terms and Conditions
The Boring Bits. In order to use any part of my services you must agree to these terms and conditions in their entirety. These terms & conditions apply to me and any/all and/or any associated businesses/companies. By authorising payment for, ordering purchasing and/or using, etc., any of the services, goods/items, etc., as advertised on this site and elsewhere, you are confirming your full acceptance and agreement of all the terms & conditions in their entirety.
Booking with me online is safe and secure! All online payments are processed by Paypal.
PayPal is a secure internet payment system that accepts all major credit and debit cards.
Customers' credit/debit card information is never compromised. I do not ever see the details of your card(s) because it is all handled and processed directly by PayPal, which means you can rest assured that your details are safe and secure! I encourage and want you to feel comfortable using your credit/debit card to pay for services from my website or elsewhere. If you prefer, you can also pay for some of my other services by other methods such as cheque or postal order, but please understand that payment by cheque is slower for services provided via telephone or e-mail as I must wait for funds to clear before I can provide my services. I do recommend payment from my website using your credit/debit card via Paypal to try and keep things as simple as possible. (when alternative payment method is applicable it will be indicated next to the appropriate service.)
Please note: I only accept payment in Great British Pounds Sterling (GBP).
Please also note: All cheques must be made payable to: 'MindTouch Consultants' and be in British Pounds Sterling (GBP) and drawn on a UK bank only. I do not cash USD or other currency cheques. Please DO NOT mail cash.
Prices for my services are clearly indicated and there are no hidden extras.
When your payment by credit/debit card for a reading or service is processed and confirmed, I will e-mail you as soon as possible, usually within 24 hours, to arrange a convenient time for that reading or service. When paying by cheque, I will contact you upon receipt to arrange a reading or other service. The reading or service will need to be arranged on the fourth or from the fourth working day after, as I must wait for clearance of your cheque through the banks.
When I call to arrange a time for your reading, please be flexible and have several times available in your diary. When a date and time has been arranged, I will then call you at that specific scheduled time to provide your reading or other service. Remember, you do not pay for the call. If, after making an appointment for me to call for your telephone reading or other service, you are unable to maintain that appointment, please let me know as soon as possible so that we can reschedule. If I am not notified to the contrary, and after several attempts to re-appoint a telephone reading, if I am not successful in re-appointing through no fault of my own or lack of client co-operation, or further appointments are not kept, in any of those instances I will cease trying to make contact and no refund will be available.
At busy times, please allow for delays.
Please note: Calling clients to provide a telephone reading or other service applies only to standard rate landline numbers and does not apply to mobiles and non-geographic numbers beginning, i.e.,0870, 0845, etc. Dusty Mario will only pay for calling you. All calls are recorded. All persons must be 18 or over.
Appointments that cannot be kept that are failed to be rescheduled and missed appointments will still be charged for and are therefore exempt from refunds.
After an appointment has been made and If you need to cancel and reschedule it please provide me as much notice as you can to make arrangements. I require at least eight hours notice of cancellation. If there is less than this you will still be charged for the reading.
I do not provide refunds of any kind once telephone readings have been completed. Nor are refunds provided just because 'you do not like what does or does not come through' in a reading or what is presented, Sometimes, a reading may not necessarily correspond with what another psychic/spell caster/healer, has told you, and that is something that I am unable to change or account for. Not all messages and information is positive or good news only, or what you would like to hear, so please remember that, particularly in love/relationship matters. Events in life are just not always positive and we have to be realistic in that respect.
Readings are based upon my expertise, time and energy like any other professional consultation service. Psychics and spirits work with the energies of the individual that are being read. Sometimes, a connection cannot be established. Sometimes this can happen and we have to be realistic this sometimes happens and I nor any other psychic can claim to connect with everyone all of the time. It is no-one's fault, it is just the way it is. In the instance of not being able to establish a connection with you within the initial ten minutes into your reading, and upon that being confirmed at that time, a full refund will be made. A refund will not be given after that time,
All my psychic services of any nature are personalised, and customised and are therefore bespoke. They cannot be resold as they are tailored and unique to the individual. Because readings and other psychic services offered are of an intangible nature they are exempt from refunds.
If you order a reading then change your mind before making an appointment I am happy to provide a full refund in full IF informed within 24 hours of your order.otherwise there will be an administration charge of £5.00.
If I cancel a reading, then a full refund will be given.
PERSONAL READINGS, CORPORATE EVENTS and PARTIES
Personal, corporate and party readings can be paid for online using your credit/debit card. Payment can also be made at the time of the reading/service by cheque if supported by a current cheque guarantee card or cash (pounds sterling, GBP only). (payment by cheque must be authorised with Dusty Mario prior to the event and clearance of payment.) Once a Reading or other service has been completed the service will be considered delivered. No more communication will exist between Dusty Mario and you in this context as regards that completed reading or service.
E-MAIL READINGS/HEALINGS AND ALL OTHER SERVICES
Readings and other services ordered via e-mail will, under normal circumstances, be processed and completed within seven business days unless otherwise stated. Please allow for delays during busy periods. ( Excludes weekends and public holidays.) All persons must be 18 or over.
All Terms & Conditions apply. E&OE.
All Healing Services can also be paid for online using your credit/debit card. Payment can also be made at the time of treatment by cheque if supported by a current cheque guarantee card or cash (pounds sterling, GBP only). (payment by cheque must be authorised with Dusty Mario prior to healing.)
Healing may also be available in your own home in certain situations and if within my vicinity. For further information, please enquire. Healing is complementary and not a substitute for orthodox medical advise. Please refer to a qualified medical doctor for any physical conditions or illness.
As I am kept very busy providing my services, and to help us both, if you are unable to keep any appointments made, it would be very much appreciated if you would please let me know as soon as possible. In that event we can arrange to reappoint.
Upon payment and arrangement for any of my services, I will do my very best to ensure I complete that service. If for any reason I am unable to provide you with that service, under those circumstances, a refund will be issued. As my services are bespoke and personally customised to you, upon receipt of payment and arrangement of any of my services, should you choose not to or cannot proceed, then under those circumstances, I will do my utmost to endeavour to rearrange another convenient time to provide that service or other method. In those circumstances no refunds will be provided. However, under certain circumstances and, if appropriate, and at my discretion, I will issue a credit voucher. (Credit Vouchers valid for six months.)
Owing to my non- physical and/or intangible services being bespoke and of a sensitive nature, and unique to the individual or persons, acceptance, provision and usage of any of my services, etc., I am unable to provide refunds under any circumstances other than those instances indicated above and at my discretion.
Certain products or services may be differ from the above description. Please refer to appropriate product, item or service, etc. When applicable, and in any event customer is responsible for any return shipping/packing/insurance costs and safe return of product(s). See individual sections for details. Any variations will be indicated. I do not refund just because you do not like the reading or what came through, or what may or may not come through, or because of cultural, traditional beliefs, expectations, etc. All of my non-physical or intangible services are customised and bespoke - a little like being fitted for a suit to one's unique measurements, style and preferences, which would be unsaleable to anyone else and therefore cannot be sold on or has a true value. And so it is the same with my non-physical or intangible services. No refunds are provided. A physical product will only be refunded if found to be defective. In those instances customer must pay for return via safe packaged and shipping method for inspection. If product is found to be defective a refund will be issued, less packing and shipping costs. If no defects are found an administration fee of 20% will be applied and product returned to customer after receipt of package/shipping costs by customer. No refunds will be given for change of mind. Alternatively, a credit note will be issued upon safe and saleable return of goods, for which customer is responsible for all return costs.
All vouchers are valid for a period of six months from the date of issue. They are electronically produced and contain a unique code number. They can be redeemed for any of my online, telephone, corporate party or most other services/products. Vouchers cannot be used in conjunction with any offer and cannot be redeemed or exchanged for cash, cheque or monetary or material value of any kind.
If there are any complaints about any of my services, then they should be notified to me within seven working days of the date of provision of that particular service, otherwise it shall be deemed that everything is satisfactory.
Should you have any questions, please do not hesitate to contact me.
By authorising payment for, ordering and/or using, etc., any of the services advertised by Dusty Mario on this site and elsewhere, you are confirming your acceptance and agreement of all the terms and conditions. E&OE.
The terms and conditions set out here forth, initiate upon which you are allowed to use this website.
If you do not agree to any part of these terms and conditions, please terminate using this website, do not use any of Dusty Mario's services and contact to resolve any of your concerns. Your continued use of this website or use of my services in any form or connection with any of my associated companies or businesses, indicates your unconditional acceptance of these terms and conditions in their entirety. E&OE.
B) Changes to this website
These terms and conditions, any and all information provided on this website may be updated, amended, changed or removed at anytime and without further notice to you. You should re-read these terms and conditions every time you visit the website to ensure that you review all the relevant documents each time you use this site. By using this website, you agree to be bound by the latest version of such documents.
You agree to follow and abide by all instructions, directions, requests and procedures set out in this website insofar as they apply to you. You understand that a failure to follow all instructions may lead to the information, data and services provided being removed from you and possibly legal action being bought. You are acting as a principal and not as an agent on behalf of a third party. If paying by credit or debit card for a service of Dusty Mario, you are the authorised user of such card. At no time in the past have you failed to honour a payment for any Tarot, Tarot related, Psychic, Psychic related or mystical advice service or other service or physical product in the past by charging back to your card issuer a payment made by card for Tarot or any other related related services or products either non-physical or physical I offer. You undertake to use my services for legitimate purposes only. In particular you undertake not to engage in any activity whose sole or primary purpose is to cause damage to or in anyway hinder our business operations or generate or increase a liability on me to any third party. You undertake to use my services for advice/guidance purposes only and understand and accept entirely that Dusty Mario and/or associated businesses or companies shall never be held responsible for any action taken by you or anybody as a result of information given by Dusty Mario or by any of his associated businesses or companies to you. You accept that Dusty Mario, and associated services of any kind, businesses or companies' services are offered as entertainment only and all data contained in Tarot readings or any readings or services, products whether non physical or physical shall at all times be regarded as a work of fiction and/or for entertainment purposes only. Dusty Mario or associated businesses or companies offers no guarantee to the level of accuracy of this information and it is provided as is. The product/services offered is a reading where I use Tarot cards or similar method or any other method, or any method of a metaphysical nature whatsoever to get the result, you completely understand and accept that whatever method used you will not be offered any form of compensation or refund if you are unhappy with the content of your reading.
D) Product Information
This website contains material which includes, but is not limited to, information about Dusty Mario and the information may include details about future intents of and information about my events. The purpose of providing the Information is to help you to find out more about Dusty Mario and services and to help you get the best out of those services. Any offers can be removed at any time and may not be used in conjunction with any other offer unless at the sole discretion of the seller.
E) Disclaimer Notice
E1) As a psychic, master spell caster and practitioner of magick, I take every measure possible to ensure your quality of service. Owing to the nature of the services I offer, because they are of a metaphysical, intangible or conceptual kind, I must legally ensure that you have an understanding of and agree to my stated terms.
I take the psychic and spiritual work that I do very seriously and my purpose is to help you in every way possible. Regrettably, due to legal reasons, I have to state that the services offered by me are to be regarded as "for entertainment purposes only" and are therefore not a replacement or substitute for legal, medical, financial, psychological or any other related advice. This means that I am not responsible whatsoever for the outcome of any situation that may occur as a result of you ordering and using one of my spells, magick, wish empowerment, readings and any item(s) purchased or acquired from me. Some of my services, particularly spells and magick require some effort and involvement from you and because of this the result of any spell, magick or related service is dependent upon your degree of effort and involvement. Although I strive to provide the best services available to you, I offer absolutely no promise, and no guarantee of the outcome that may be experienced from any services or items you choose to order and use from me.
E2) I want you to have a happy experience whatever service you purchase from me and be completely satisfied. Before you purchase a spell, magick or wish empowerment from me please understand that I am unable to guarantee the outcome or result, this is because once I have cast the spell or invoked the magick, my work is done., as is the same for any other of my services, whether intangible, non physical or physical. It is then up to the user to follow up on the instructions I provide, the result is then dependent on how those instructions are applied, how much desire, determination and perseverance the user possesses and, most importantly, for what purposes the spell is used (i.e., remember, you cannot take someone's will-power away from them). Therefore, I am unable to provide a refund if the desired outcome of the spell or magick does not occur or does not work. I have a very high success rate but in an event that the outcome is not achieved after 90 days I will recast the spell and macgick, or alternatively cast a new spell and magick for a different purpose if requested. I will run a check to find out the reason a spell or magick has not worked. Please be honest with me though, do not say that you have not achieved an outcome if indeed a successful outcome has occurred as it will not bring good fortune in the long run. This is a condition and you must agree to these and all my terms and conditions when purchasing a spell or magick or any other service.
E3) Dusty Mario or any associated businesses or companies does not represent or endorse the accuracy or reliability of any content posted on any Interactive Area and you acknowledge that any reliance upon such content shall be at your sole risk. Any content placed on any Interactive Area by users are the views of the user posting the statement, and do not represent the views of Dusty Mario or its associated businesses or companies. The website provides links to other sites on the Internet, which are owned and operated by third parties. You acknowledge that Dusty Mario or any of its associated businesses or companies is not responsible for the availability of, or the content located on or through any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites not Dusty Mario or any of its associated businesses or companies. As with any illness or condition you should first consult a qualified medical practitioner and/or specialist consultant, if you have not already done so, and follow their advice and treatment continually. Holistic Healing is a complementary therapy. Also, as there are wide differing beliefs, views and opinions about the subjects of ESP, telepathy, clairvoyance, spiritualism, psychic readings, oracles, etc., owing to those beliefs, opinions and views, all readings offered by Dusty Mario or any associated business/company are for personal interest, entertainment and curiosity only. While Dusty Mario or any associated business/company Information and all other website material is provided in good faith, by using this website, you agree and acknowledge that Dusty Mario or any associated business/company make no representations, warranties or claims as to the accuracy of the Information or any other material submitted by third parties for inclusion on this website. Furthermore, you agree that the Information and website material, readings/consultations/services, etc, does not constitute any form of advice or recommendation to you.
F) Dusty Mario or any associated business/company, etc disclaims all implied warranties relating to your use of this website and the information and services contained in this website. To the maximum extent permissible under law, all information on this website is provided as is without any warranty (either express or implied by law or otherwise) or implied term of any kind, including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose or non-infringement of third party rights.
By using this website, or services, you agree that Dusty Mario or associated business/company will not be liable to you for any direct, indirect, consequential or any other loss arising from the use (or non-use) of the information and services contained in this website or whatsoever or from your access of other material via links from this website. The exclusions and limitations contained in these terms and conditions apply to the maximum extent permitted by law.
You may not create a link to this website from another website or document without Dusty Mario's prior written consent. Deep linking into this website is not permitted.
F) General 2
I can only provide my services to you if you are 18 or over. (Sometimes proof may be required.) As an ethical psychic and adhering to set out guidelines in place for psychics, I do not reading about death, health or health related issues, legal matters or outcomes, missing persons, suspected cheating partners, gambling/investments. I can only read for you if you are 18 years or over. You are deemed to have read the terms and conditions in their entirety. Although all my services are genuine, regrettably, due to legal reasons and by law, I have to state that ALL the services offered by me whether reading, healing or any other item(s) non physical and extended to physical products, are to be regarded as for entertainment purposes only and are not experimentally or scientifically proven, and therefore are not a replacement or substitute for legal, medical, financial, psychological or any other related advice, where that advice should be sought from an appropriate specialist or professional. As even the most genuine services of a metaphysical nature can be open to misunderstanding or misinterpretation, no psychic reading or services of any kind whatsoever should ever interfere with your own free will and judgement. I will not read for anyone who is under the age of 18 or who seems to have mental problems of any kind. Owing to the nature of the services I offer, because they are of a metaphysical, intangible or conceptual kind, I must legally ensure that you have an understanding and agree to the above terms. By authorising payment for, ordering , purchasing and/or using, etc., any of the services, goods/items, etc. as advertised on this site you are confirming your full acceptance and agreement of all the terms & conditions in their entirety. Terms and conditions governed by English law. E&OE. Readings usually take up to four business days to conduct but can be a little longer at busy periods. Business days DO NOT include weekends or public holidays. I DO NOT read at weekends or at public holidays. Please see individual items for details.
Dusty Mario does not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to the site.
Except as set out, Dusty Mario will be under no liability to you whatsoever, whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this website or the use, accessing, downloading or relying on any information or other materials contained in this website, including, without limitation, as a result of any computer virus.
You shall indemnify Dusty Mario and its licensors and keep associated Websites and Dusty Mario and its licensors indemnified against all losses, damages, claims and costs (including legal cost) caused or suffered by Ahead Websites and Dusty Mario and/or its licensors as a result of a breach by you of any of these terms and conditions.
These terms and conditions (including the privacy) contain all the terms which you and Dusty Mario, have agreed in relation to the use of this website and these terms and conditions supersede all previous contracts, arrangements, representations (other than fraudulent misrepresentation), terms implied by law, understandings between the parties whether written, arising from custom, orally or otherwise.
If any part of these terms and conditions are found by any court, tribunal, administrative body or authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision will, to the extent required, be severed from these terms and conditions and will be ineffective without, as far as possible, modifying any other parts of these terms and conditions and this will not affect any other provisions of the amended terms and conditions, which will remain in full force and effect.
There shall be no waiver of any term, provision or condition of these terms and conditions, unless such waiver is evidenced in writing and signed by the party granting such waiver.
The terms and conditions of this website and the materials contained within it shall be governed and construed in accordance with the laws of England and Wales and the English courts shall have non-exclusive jurisdiction to adjudicate any disputes which may arise as a result. You agree that Ahead Websites and Dusty Mario reserve the right to bring an action against you in any country it deems appropriate.
By authorising payment for, ordering and/or using, etc any of the services or goods as dvertised on this site and elsewhere, you are confirming your acceptance and agreement of all the terms & conditions. E&OE.
I) Purchase of Goods/Items
A) Seller's Return Policy:
Please note that all goods/items/serivces whether physical or non physical are sold on an AS IS basis but the following is at the discretion of the seller only. Where applicable and indicated goods(s)/Item(s) must be returned within 7 Days of receipt. Upon delivery all goods/items must be carefully inspected for damage and/or faults and if applicable customer must notify seller within 48 hours of delivery of any damage or faults. After this period seller will not accept any liability for any damage or faults whatsoever.
Return Policy Details: Buyers should inspect items carefully upon delivery. Returns must be received by seller within 7 days of receipt. At their discretion, Seller will repair or replace any goods/items found to be faulty by manufacture only. Items may be returned at seller's discretion. For hygiene reasons seller cannot accept returns of certain goods/items of a personal nature or that have been empowered for personal use with metaphysical energies and for personal energies and use, as these are exempt from sellers return policy (please check before purchasing). Before returning any goods/ items as faulty please ensure that the goods/items are indeed genuinely and definitely faulty, because for quality control purposes each item returned will be thoroughly inspected and if found not to be faulty is exempt from a refund and a 20% administration fee will be applied, and goods/items will be rearranged to be returned to customer. Seller does not refund postage, packing and handling costs. Customer is responsible for all postage, packing and handling costs both ways and when these costs are received from customer goods/items will be returned to customer. Seller is not responsible for any costs incurred through selling or refunding. Customer is responsible for ensuring goods/items have adequate shipping insurance when returning and cover the cost, which also applied when goods/items are being reshipped to customer in the vent of no fault/damage being found with goods/items. These Sellers return policies do not apply to goods/items damaged during shipping. If goods/items are completely and grossly misrepresented or described then seller will refund in full (and in this instance postage costs) but are subject to the seller's return policy as stated. Seller does not offer refunds in the event that the customer just changes his/her mind.
B) Postage, Packing & Handling Charges:
Postage, packing & handling charges will be shown as appropriate. Seller (Seller meaning Dusty Mario or any company connected to Dusty Mario) is not responsible for delivery times as these are beyond the control of the seller and provided by the carrier. Under normal circumstances, upon cleared payment, goods/items are usually shipped on the same day or within a 24 hours period except weekends and bank holidays. This can vary so please refer to appropriate product, reading or service, etc for details. Goods/items are usually covered by the Post Office or other carriers basic insurance. Extra insurance is optional if customer requests it. (Customer or buyer means you or anyone connected with dealing with Dusty Mario or connected companies.) Seller is not responsible for goods/items damaged or lost in shipping. Seller combines orders to save post & packing and shipping and handling costs. Please note postage & packing includes postage cost, packaging, handling and a small percentage of the overhead costs. Any Questions on p&p please email first. Usually, delivery is sent at standard delivery times, if a faster delivery time is required please contact seller. Seller usually follows up claims for goods/items damaged during shipping that have been dispatched by seller if customer has purchased adequate and appropriate insurance cover. Responsibility for claims is with customer when returning goods/items to seller. Please note when making a claim Royal Mail (and some other shippers) DOES NOT REFUND POSTAGE COSTS and seller is not liable for postage/packing/handling costs. In any event customer is responsible for any return shipping/packing/insurance costs. See individual sections for details. Any variations will be indicated.
Your privacy is of great importance to me. I also understand and appreciate how important it is to you. When you opt to provide me with any information about yourself it will remain that way. Your personal details, etc., will not be divulged to any third party whatsoever, unless specified by yourself.
If you decide to join my mailing list then your email address will not be passed onto any third party or company and you will not receive any junk mail or e-mail because of joining my mailing list.
To make sure I offer a good quality service, I may monitor and/or record any communication you have with me, whether in writing, by phone or by electronic mail. E-mail is not encrypted to or from either the public or private areas of this website. Dusty Mario suggests that you do not send Personal Information via e-mail.
Dusty Mario asks everyone when creating an account if they would like to join his mailing list. This list is used to tell you about his offers, promotions, updates, news, etc. If you have not ticked the consent box you will not be entered to the mailing list. If you do consent, you can unsubscribe at anytime you wish by sending an e-mail with the word 'unsubscribe' in the subject header.
When applicable you may at any time request a copy of your Personal Information held by Dusty Mario.
This website contains copyright material, material protected by other intellectual property rights such as trade marks, database rights, etc.
©Dusty Mario and associated businesses and companies. All rights reserved. All text, artwork, photo's, trademarks, etc are copyright to Dusty Mario and its associated businesses and companies and/or the author, etc. Unauthorised copying or use of any part or whatsoever or howsoever constitutes a breach of copyright law. All rights reserved.
Terms and conditions are governed by English Law.